![]() ![]() Come out of System Preferences and restart your computer.ġ4. If "File Sharing" is ticked, untick it.ġ3. Click on "Edit" and make sure it is the same there.ġ2. Change the COMPUTER name to the same as the NETBIOS name e.g. Now go back to System Preferences and click on "Sharing".ġ0. Change the NETBIOS name to perhaps AREMS-MACĩ. Go back to System Preferences and select "Network".Ħ. Click on the Security icon and check that the Firewall is turned off.ģ. Click on the Apple logo in the top right hand corner of your screen and select "System Preferences".Ģ. The error showing in the diagnostic implies a firewall is blocking the connection, do you have any third party firewall software running? If so, if you temporarily disable it are you then able to add the library, if you still get the same error, then try the following steps :ġ. * Lots of variations of shutting down computer, router, all Sonos devices, and restarting * Renaming my computer (to shorten the name so it's fewer than 15 characters - I know this is a common issue, but it's made no difference in my case) and making sure it matches with NetBIOS) * Making sure sharing settings are set correctly (SMB on) ![]() * Uninstalling and reinstalling the controller * Music folder is on the same desktop computer hard drive as the controller - that is, it's not on an external drive or NAS * Running Mac Sierra 10.12.5 (problem may have started with upgrade to Sierra) Unable to add the shared folder "" to your Music Library (1002)." * Error message: "Sonos was unable to add the music folder. I've seen lots of people with the same problems, but none of the fixes have worked for me. I tried removing and re-adding, but I have never been able to add the library since. But then a few months ago, I couldn't access it anymore. My Sonos music library worked fine for years. ![]()
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